Support And Service 

 

Minimizing Software down-time is the main purpose of software maintenance procedures. Biztran solutions maintain maximum availability of our support staff. And we have got a quick procedure to login and resolve the maintenance related issues.

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Software Maintenance & Support Services We Provide

1. Full-Cycle:

• We provide services that include full lifecycle support. We cover the requirements which is needed to be modified and solving issues raised by the customers after the release and deployment of the Application.

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   2.L1/L2/L3 Support:

•  Customers can reach out to you through email, chat, phone calls or by raising Tickets. Based on the complexity of queries It is transferred to        L2  (Level2) and L3 (Level 3) engineers.

 

•  Proactive & Constant Monitoring

        We provide a proactive & constant monitoring system that helps to detect and isolate any problem in software before they affect the entire IT            network and helps to reduce response times and technical errors.

 

   3.Security Updates:

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• We provide a set of changes to a computer program or its supporting data designed to update, fix, or improve . This includes fixing security vulnerabilities and other bugs and improving functionality, usability, and performance.

 

Our Advantages and Approach

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    1.Cost-effectiveness

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• The development of software applications throughputs is growing rapidly with the tremendous advances in software technology. We Provide effective management and software development techniques to reduce the software life-cycle costs and to improve the efficiency of the software. 

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     2.Confidence

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• We have a highly experienced team and we help our clients to bring about an important change necessary for success, this is exactly what we help the organization to achieve. This confidence allows them to believe we together can achieve it.

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     3.Planned Software Evolution

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• Planned Software Evolution refers to the process of developing software initially, then timely updating it for various reasons. We provide the fundamental activities of change analysis, release planning, system implementation and releasing a system to customers.

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      4.Resource Availability

 

• We deliver types of resources for different activities involved in a particular project management package that involves the quantities, budget and amount of work, the skill level of the resources needed to be involved in the projects.

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Why We're The Best Choice For This Job

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Biztran Solutions will provide you with full-cycle services from analysis and development to support and maintenance. We assume complete responsibility for the developed software solution and provide reliable software infrastructure for the business of each of our customers. Biztran Solution is an outsource software development company in India providing outsourcing software development, support & maintenance services in Mumbai , Bangalore , Delhi , Pune and other parts of India